The Best Practices Manual for Domestic Violence Programs, published by the Arizona Coalition Against Domestic Violence in June 2000, includes an overview of potential policies and procedures that can be followed in providing victims with support and assistance. The topics covered in the manual include: crisis intervention, advocacy, hotlines, safehomes, shelters (from initial contact and intake to physical infrastructure and follow-up), transitional housing, case management, counseling, support groups, children's programs, legal advocacy, community education, and administration.

From Good Intentions to Good Practice: A Mapping Study of Services Working with Families Where there is Domestic Violence provides a framework of domestic violence best practice indicators that are designed to help professionals and agencies better meet the needs of battered women and their families.. The framework is based on a 1999 study of domestic violence work being done in the United Kingdom. The framework includes eight indicators of good practice that function as a whole; each indicator is subdivided into subindicators that can help guide responses to victims of domestic violence and to perpetrators. These subindicators can also guide community education and awareness raising efforts.

Two policy papers on family violence protocol development, developed by Jill Davies and the Welfare and Domestic Violence Technical Assistance Initiative, provide guidance on developing protocols for public assistance agencies. Policy Paper #1 provides background information on domestic violence and strategies for developing an effective response to the concerns and needs of battered women. Policy Paper #2 provides guidance on developing protocols for screening, disclosure of domestic violence information, and agency response to domestic violence.